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Privacy Policy
Last Updated: 8/13/2025
Welcome to Energy Substantiation's Privacy Policy.
We believe in being upfront about how we handle your information, so we've created this page to explain exactly how we safeguard your information and respect your digital rights.
Our Commitment to You
At Energy Substantiation, we handle your data with the same care we'd want for our own information. This policy explains what information we gather, why we need it, and how we put it to use.
The Information We Gather
We may collect personal information about you, including but not limited to:
Name / company information
Email address
Phone number
We may also collect information about how the Service is accessed and used, including:
Log data (IP address, browser type, pages visited)
Device information
Location data
Cookies and tracking technologies
How We Use Your Information
We use your information to:
Make our Service better
Keep you informed about important changes
Protect against misuse of our platform
We won’t:
Sell your personal information
Use your data for purposes you haven't agreed to
Keep your information longer than we need it
Data Sharing and Disclosure
We share your information only when:
You give us permission
We need it from service providers (like payment processors or email services)
The law requires it
It's necessary to protect our users or our rights
Data Security
Your data security is fundamental to our operations. We employ "enterprise-grade encryption" to protect data and ensure your information remains scrambled and unreadable to unauthorized parties. Our security team conducts comprehensive assessments every quarter, proactively identifying and addressing potential vulnerabilities. Access to user data within our organization operates on a strict need-to-know basis. Every team member undergoes security training, with their system access regularly audited and adjusted. Our service providers undergo extensive vetting before any partnership begins. We require them to maintain security standards that match or exceed our own, and we regularly audit their compliance. While we maintain these robust security measures, we recognize that no online service is impenetrable.
Your Rights
Your data belongs to you, and we've built our systems to reflect this principle.
You can:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Object or restrict processing of your information
Withdraw consent
Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we find we've accidentally collected information from someone under this age, we will delete it.
Cookies Policy
We use cookies and other tracking technologies to keep our Service working properly and to understand how people use our site. For more information about our use of cookies, please see our Cookies Policy.
International Data Transfers
When we transfer data internationally, we follow applicable data protection laws and use appropriate safeguards to protect your information.
California Privacy Rights
California residents have additional rights regarding their personal information under the CCPA and CPRA. This includes the right to know what information we collect, request deletion, and opt-out of data sharing.
European Privacy Rights (GDPR)
For users in the European Economic Area (EEA) and the United Kingdom (UK), we process your personal data based on legitimate interests, consent, contractual necessity, or legal obligations.
You have the right to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Object or restrict processing of your information
Withdraw consent
For users in the European Economic Area (EEA) and the United Kingdom (UK), we process your personal data based on legitimate interests, consent, contractual necessity, or legal obligations.
We respond to all data rights requests within 30 days.
Changes to This Privacy Policy
We make changes to this Privacy Policy from time to time. We'll notify you of these changes by creating a new Privacy Policy on this page and updating the "Last updated" date.
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Governing Law
This policy is governed by Delaware law. For questions about your privacy or this policy, contact us at info@energysubstantiation.com
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